September 12, 2019 @ 9:53 pm – 10:53 pm
WMABA Workshop: "Shop Processes, Culture and Quality Control while reducing Liability"

by Mark Olson

Vehicle Collision Experts

**as seen in Repairer Driven News and on Collision Hub

Mark Olson of Vehicle Collision Experts will go through his “10 steps for quality & efficiencies”, as well as walking through a self-assessment. Giving insight to liability, he will show you a Bulletproof File. Also how to improve process and culture, and the importance of OEM procedures.