2022 Shops Rate Insurers survey
WMABA has opened a survey for collision repairers in Virginia, Maryland, West Virginia and Washington D.C., to anonymously rate insurance company market behaviors in several categories. Utilizing a list of the largest carriers by market share, repairers will be given an opportunity to give their feedback.
The survey is to provide results to collision repairers, the association and insurers, as to how they are handling claims in the mid-Atlantic region. With some insurers having specific market tactics utilized in each market, under different leadership, this may show the overall perception from the repair industry to their claims staff. WMABA hopes the information is helpful to improve relationships with the carriers in the area.
The survey is used to determine the labor rate and billing practices in the Washington Metropolitan market (VA/MD/DC/WV). The data derived from the survey is organized by the following regions: Baltimore Area, Annapolis Area, Hagerstown Area, Washington DC, Virginia Beach Area, Charlottesville Area, Richmond Area and Roanoke Area.
The Survey asks hundreds of repair shops the following questions:
What is your retail hourly body Labor Rate?;
What is your retail hourly frame/structural Labor Rate?;
What is your retail hourly paint/refinish Labor Rate?;
What is your retail hourly paint material rate?;
Do you use a Paint & Material Calculator such as PMC Logic, Mitchell RMC or Paint Logic? (yes/no);
What is your retail hourly mechanical Labor Rate?;
Do you have a certified aluminum structural repair area?;
If yes, what is your retail hourly structural aluminum rate?;
What is your daily storage rate? Inside Outside;
What is the total number of technicians employed (body, paint and mechanical)?
See previous results below:
2015 LABOR RATE SURVEY -2015 Labor Rate Results as reported in Hammer & Dolly Magazine
2014 WMABA Labor Rate Survey Part 1 and 2: