Collision P.R.E.P. Professional Repairer Education Program


Held at the NORTHEAST® Tradeshow March 15-17, 2019
(Show Registration is Required to register for Education; Have the first 8 digits of your Badge ID ready!)


2019 Schedule: $295 Full Series Pass (Or Individual Class Price Varies)

Registration Closes March 11 – On site price for full series pass will be $325 and individual classes will have an additional $10 fee each. Save money and register today!
*Schedule subject to change. Refunds will not be issued.

REGISTER NOW!


FRIDAY, March 15


3:00p | Holiday Inn – Meadowlands 1
Expand Your Customer Base – Reach More Online Collision Repair Customers [Brent Betts, AP Media]

Learn successful tactics to reach today’s online consumers. If you’re interested in creating more customer opportunities for your shop, you won’t want to miss this informative session that covers various strategies you’ll be able to put to use in your business. We will share relevant facts and figures, consumer research, case studies, and workshop questionnaires to assess your current digital marketing presence. In addition, we’ll explore various platforms including what makes a website successful, Google and Search Engine Marketing, Google business listings, leads and conversion tracking, social media, and the impact of online video. After attending this session, you’ll take away a greater understanding of the digital marketing space, be able to assess your current website for improvements, and take new marketing ideas back to your shop that will positively impact your business.

5:00p | Holiday Inn – Essex/Hudson
Business Data, Knowing Your Unknowns [Craig Seelinger | Vision+ Program Manager, BASF]

This session will discuss and share unique ways you should be looking at business data compared to the published national reports, which often don’t apply to what is happening in your local market. With the increased pressures from insurers to increase performance, it is imperative to have a more in-depth understanding of your numbers. We will discuss some common business KPI’s in an enhanced way that provides a more accurate analysis and specific areas for improvement. Attendees will leave with a better understanding of the importance of knowing their unknowns and how it can impact their business, how the “unknows” can be used in making business decision on selecting a DRP or even which OE certifications are right for them, and see examples of meaningful data that will help employees see the impact their job has on the overall business.

7:00p | Holiday Inn – Meadowlands 1
*NEW* Scanning Best Practices [Mike Anderson, Collision Advice]

In this session Mike Anderson of Collision Advice will share with the attendees insights in regards to scanning. Topics will include but are not limited to the following:
• What are shops getting paid for Scanning
• What is or should be Included versus Not Included
• Overcoming common objections from Third Party Payers
• …And much more!
Join Mike Anderson as he introduces his brand new class here at the NE Trade Show

REGISTER NOW!


SATURDAY, March 16


10:00a | Holiday Inn – Union/Warren

Option 1) OEM Repair Methods and Advanced Technologies [Dave Gruskos, Reliable Automotive Equipment]

With the many advances in materials and technology shops face RAE will present current and future trends in equipment and technology. With this change in technology and equipment the OEM certification repair methods are changing and becoming more advanced and training is becoming more important than it has ever been. We will take a deeper dive in these subjects with also taking a look at going through the OEM certification process.

10:00a | Holiday Inn – Essex/Hudson

Option 2) Automotive Industry Disruption: Will Your Business be a Winner? [Frank Terlep, asTech]

The automotive industry is experiencing disruption everywhere! Today’s vehicles are computers on wheels. There are more “lines of software code” in today’s cars than a Boeing 777. According to McKinsey and Company, today’s connected cars create up to 25GB of data per hour. Moreover, OEM manufacturers are moving towards a “mobility model”, with data warehousing, autonomous vehicles, subscription services and technology integrators as their focus, while other tech companies are also entering the space. Will you and your business be ready, willing and able to thrive or even survive the auto industry’s mass disruption? In this session, attendees will learn: · The major technology disruptions occurring in the automotive industry· 5 ideas on what your business can do to survive and thrive!

10:00a | Holiday Inn – Meadowlands 1

Option 3) Write it Right, with Life Nuggets to Live By [Mike Anderson, Collision Advice]

You know that writing an estimate right and documentation is important for conducting business in today’s world of repairing properly, but how do you build it and use it? Understanding what motivates people, Mike will characterize how to stay uplifted while navigating the issues of our industry. You will leave this presentation feeling invigorated!


12:30p | Holiday Inn – Meadowlands 1
OEM Repair Panel: The Changing Landscape in Certified Repair, and Understanding the OEM Repair Procedures

[Panelists: TBA soon!]

Navigating the changing tide of certifications for a modern collision repair facility will be discussed by multiple OEM representatives and leading repairers, covering the ins and outs of getting started, knowing how to document proper procedures, dealing with market issues, and creating a culture of education. Giving you insight about vehicle repair trends and evolutions, this panel will dive into expectations of repairers and the future they will have with highly sophisticated vehicle repair processes. Getting this valuable information gives you a better position to acquire certification and how to be more successful in that investment.


3:00p | Holiday Inn – Meadowlands 1

Option 1) Building the Bulletproof File: Documentation for Repair and Reducing Liabilities [Mark Olson, VECO Experts]

Giving insight to liability, he will show you how to make a Bulletproof File that includes all necessary documentation and ability to research past repairs. Mark will also feature how to improve process and culture over time, and stressing the importance of OEM procedures.

3:00p | Holiday Inn – Essex/Hudson

Option 2) The Estimate Toolbox: Using FREE Resources to complete an accurate vehicle damage repair plan [Danny Gredinberg, Database Enhancement Gateway]

How to Document your estimate, while utilizing free resources available. Understanding what the Database Enhancement Gateway (DEG) is and how to use it for added value to your repair facility.

3:00p | Holiday Inn – Union/Warren

Option 3) Safety System Alignment: A New Focus on Body Shop Profitability [Paul Stern, LIftNow Automotive Equipment]

This seminar will discuss the evolution of advanced driver assist systems (ADAS), such as lane departure and adaptive cruise control and the importance of calibrating and resetting these systems post-collision. The seminar also discusses the profitability that body shops can enjoy from participating and specializing in these new industry trends, as well has how to navigate challenging insurance company dynamics to get paid for their services..The attendee will leave with an understanding of the history, evolution, and future of advanced driver assist systems. The attendee will understand the importance and nuances of properly recalibrating these systems in order to restore the fully safety functionality to the vehicle’s pre-collision condition. The attendee will gain new insights and strategies on how they can profit from performing these new and critical procedures, and how to educate insurance companies on the importance of this new technology to ultimately get paid.


5:00p | Holiday Inn – Meadowlands 1
Repairer to Repairer: Realities of Structural Repair and Tooling [K. Michael Bradshaw, K&M Collision]

What makes a repair operation structural and how do you identify it? Understand the why and how behind properly identifying structural components and the associated non-included repair operations. Attendees will be provided a real world walk through of a complex structural repair process, outlining how to properly utilize advanced equipment, materials and repair techniques.

REGISTER NOW!


SUNDAY, March 17


10:00a | Holiday Inn – Essex/Hudson

Option 1) Scanning and Calibration – Getting it right for successful ADAS Diagnostics [Chuck Olson, AirPro Diagnostics]

Getting it right for successful ADAS calibrations: Identifying the repairs needed upfront, Completing the repairs to specifications, and Using the correct tools for the Job.

10:00a | Holiday Inn – Meadowlands 1

Option 2) Damage Assessment Documentation: Key Steps for Maximum Reimbursement [John Shoemaker | Business Development Manager, BASF]

This session covers step by step documentation tips to gain maximum reimbursement on scanning, associated/related damage, measuring and structure repair time, adhesives and corrosion protection, mechanical repairs, interior paint, tire documentation requirements, and refinish operations such as; four-stage paint. Using OEM position papers/repair procedures, recognized SOP’s from 3M, information from DEG inquiries and missed operations identified in the SCRS Guide to Complete Repair Planning and other resources, attendees will see how to use estimate lines, line notes and photos to effectively document their repair process. The attendee will understand how to answer questions before they are asked by utilizing an estimate line, estimate line note and photos to clearly define their repair process and why the task needs to be performed, how to itemize specific products used during the course of repair aligned with the documentation necessary to gain reimbursemen, and understand the value of clear photos to help describe the repair required and how multiple angles of a repair could validate labor hours.

10:00a | Holiday Inn – Union/Warren

Option 3) Expand Your Customer Base – Reach More Online Collision Repair Customers [Brent Betts, AP Media]

Learn successful tactics to reach today’s online consumers. If you’re interested in creating more customer opportunities for your shop, you won’t want to miss this informative session that covers various strategies you’ll be able to put to use in your business. We will share relevant facts and figures, consumer research, case studies, and workshop questionnaires to assess your current digital marketing presence. In addition, we’ll explore various platforms including what makes a website successful, Google and Search Engine Marketing, Google business listings, leads and conversion tracking, social media, and the impact of online video. After attending this session, you’ll take away a greater understanding of the digital marketing space, be able to assess your current website for improvements, and take new marketing ideas back to your shop that will positively impact your business.


12:30p | Holiday Inn – Union/Warren

Option 1) Evolution not Revolution – Agile Re-Manufacturing [Lee Rush, Manager of Business Consulting Services, Sherwin-Williams Automotive Finishes]

After 20 years of lean in our industry, thousands of printed articles, presentations, training events, and all the colored belts in the world have not moved our industry as a whole. It was Charles Darwin that allegedly stated, “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change”. Agile is the future. It is inevitable that profitability and survivability are going to force us into a more adaptable business model to thrive and prosper in an environment of constant and unpredictable change – Our production floors! Changes are taking place rapidly in our industry. The shops that will meet the challenges of the ever-changing collision marketplace of the twenty-first century are those that are able to become Agile in every aspect of their business. By providing the participant with the tools necessary to develop a “Agile” approach to implementing Lean production processes, they will be armed with the tools needed to change the way their companies operate! Upon successful completion of this course, students will be able to: Implement Agile process without Disruption to your Business; Develop practical Process for YOUR Business; Produce Predictable & Consistent Work Flow in your Business; Reduce Delays & Improve Production Work Flow; Improve Customer & Employee Satisfaction

12:30p | Holiday Inn – Meadowlands 1

Option 2) Not Included Operations – Commonly Missed Items in Estimating [Danny Gredinberg, Database Enhancement Gateway]

We will be discussing various Included / Not included operations from from the front office to the production environment. We guide you which operations are commonly missed and where find the documentation needed within the guide and DEG to document the file and repair plan. We will go into additional details of “What Happens after 150g” once the body work is complete before the refinishing process begins. 

12:30p | Holiday Inn – Essex/Hudson

Option 3) You Schedule How? [Charlie Whitaker, Akzo Nobel]

As part of a KPI review as a shop Owner or Manager have you ever been told that YOUR “Severity” is too high? Have you been told that your “Business Partner” may reconsider your relationship unless you reduce “Severity” to align with their purported value? Do you understand “Severity” and what part, if any of it, is really under your control? To truly understand this metric, we will dive into where it comes from and the factors that give it credibility – or not!

REGISTER NOW!


$295 Full Registration or Individual Classes Price Varies – (On site price for full series pass will be $325 and individual classes will have an additional $10 fee each.) Save money and register today!
*Schedule subject to change. Refunds will not be issued.