JHpic2013Jordan Hendler

Jordan Hendler began a career in the collision industry in 1998 as an administrative assistant for Concepts, Inc., which was the administrator for a national collision tradeshow, Collision Concepts. Shortly thereafter, Concepts, Inc. became the administrative support for the national collision association Society of Collision Repair Specialists (SCRS). Also working with the National Auto Body Council and Collision Industry Conference (CIC), Jordan has gained insight into collision repair markets and trends across the United States.

Currently, Ms. Hendler serves as the executive director for the Washington Metropolitan Auto Body Association (WMABA). WMABA has a forty year history of tackling collision repairer issues both locally and at the national level, as well as publishing the Hammer & Dolly magazine. Jordan participates in national industry forums such as SCRS and CIC, in addition to local government and legislative meetings to affect positive change for collision repairers.

Recent Posts from Executive Director

When Does Darwin Arrive?

  • August 1st, 2017

Darwin’s Theory of Evolution: Darwinism is a theory of biological evolution developed by the English naturalist Charles Darwin (1809–1882) and others, stating that all species of organisms arise and develop through the natural selection […]

Summertime and Magic Wands

  • July 18th, 2017

Whoever said “summertime and the livin’ is easy”, has never been in collision repairer. Okay, Ella Fitzgerald clearly didn’t fix cars.

Start of Summertime

I’m going in two directions this month: Number one, we just had […]

Always Looking “Fore”-ward

  • June 18th, 2017

With our golf outing coming up only a week away at the time of this writing, it always gives me pause at how grateful WMABA is to our sponsors who not only support our […]

Dr. Mike was on the Mic!

  • April 1st, 2017


There are a couple things I wanted to make sure you had a chance to know and review from the Mike Anderson meeting (you were likely not in attendance for) and need to check […]

And the Survey Says…

  • March 1st, 2017

The broken record just keeps playing along… As you can see by the Part 2 of the sections you responded to about marketplace and daily business practices, it’s more of the same. While that […]

Ring, Ring, I’m talking to YOU!

  • June 1st, 2015

I’ve heard it all, people. The entire span from “Ya!” to “BODYSHOP!” to “Thank you for calling ABC Collision Repair, this is Susan, how may I help you today?”; it’s all over the board. […]